FAQ
Quick answers about Korea travel information, travel Q&A, and reporting issues on K-Travel Mate.
What is K-Travel Mate?▾
What is K-Travel Mate?
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K-Travel Mate is a travel companion service that helps you find Korea travel information and get your questions answered in one place. You can explore cities, places, routes, and travel Q&A, as well as find stay and ticket information and move to booking pages through external booking partners.
Can I book hotels or tickets?▾
Can I book hotels or tickets?
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Yes. You can find hotel and ticket information on K-Travel Mate, then complete reservations and payments on the linked external booking partner pages.
Why do I see external links?▾
Why do I see external links?
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We sometimes link to official sources or references so you can verify details or explore more.
How often is the information updated?▾
How often is the information updated?
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We continuously improve the data. If you find an issue, please use the Report page so we can fix it quickly.
Some translations look odd. What should I do?▾
Some translations look odd. What should I do?
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Please report it. Include which language, what looks wrong, and the page URL.
The city/region shown seems incorrect.▾
The city/region shown seems incorrect.
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This can happen with multi-language mapping. Please report the page URL and what the correct city should be.
A place is closed or the event ended.▾
A place is closed or the event ended.
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Report it with any evidence (official notice link, screenshot, etc.). We’ll update the status.
Can I suggest new places or cities?▾
Can I suggest new places or cities?
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Yes. Use the Report page and choose ‘Suggestion’. Add links and a short reason why it’s worth featuring.
Do you collect personal data?▾
Do you collect personal data?
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We aim to minimize data collection. Please check the Privacy page for details.
How can I contact you?▾
How can I contact you?
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You can email us or submit a report. For partnerships, email is best.
Still need help?
If you spot wrong data, broken links, or translation issues, please report it with the page URL.